ROLE OF ARTIFICIAL INTELLIGENCE IN HUMAN RESOURCE MANAGEMENT

In the present era, application of AI is not only relevant and restricted up to the Information Technology, but this smart technology has also played an immense role in the field of human resource development of an organization. Human Resource Professionals  have now understood the role of AI and the resultant   opportunities for mastering new skills and expansion of their current roles in order to be more planned and strategic to meet the targets of the Organization in a very robust manner.

“People will need to be aware of ethical and privacy questions when using this technology,” Hohgrowe says. “In human resources, [AI] can involve using sensitive information to create sensitive insights.”

ROLE OF ARTIFICIAL INTELLIGENCE IN HUMAN RESOURCE MANAGEMENT

AI has an inherent capability to go deep into the working brain of computers to initiate action through the current stored working data and previously collected data. It has now become a widely accepted norm that a large number of Organizations or Companies are applying use of AI at varying rates and different ways on the basis of the specific nature of their work-culture to gain the optimum achievements and the result of the AI Technology in relation to their Human Resource functions.

Fast changes have cropped in Human Resource through integration of AI technology for recruitment of manpower and to expect rich employee experience resulting into automation of administrative task. Human Resource professionals resultantly have seen tremendous opportunities for HR professionals to adapt their processes and reap the benefits for sustained growth of the Organization with the use of this advanced AI technology. Streamlining the recruitment process through   designing more meaningful and user-friendly forms for the   applicants to use it effectively more likely in a friendly way definitely help to reduce the bulk portions which sometime are kept abandoned due to non-user-friendly application. AI has further helped a Company in pre-screening candidates, fixing the interviews and providing data for Selection Committee. Such functions being   generally time-consuming, the HR professionals had earlier less time to focus more on the problems of their employees and to reach amicable solutions of their employees in more impactful ways which actually was needed for greater expansion and growth of the Company.

In addition to above, a database of the past application is stored through the use of AI in an Organization which can be effectively used for analyzing the performance of the existing manpower for assigning new roles based on the experience and the job description of the post. HR Professionals can make good use of their time for quick identification of qualified and experienced employees which otherwise they would have spent for searching new talent.

Utilization of human resource support gets more effective with the use of   AI technology while going for recruitment of new manpower through chatbots and remote support applications. Such a strategic approach of AI also reduces the administrative burden and typically results in faster integration of the existing mode of action with the new smart Technology of AI.

HR professionals can also utilize artificial intelligence to boost internal mobility and employee retention in their Company in a wide manner with the employee engagement and also by understanding the overall needs.  In most of the Companies, the Key Performance Areas (KPAs) or the Key Result Areas (KRAs) are evaluated through AI software to boost the internal mobility of the manpower.  This has really generated a great potential to significantly lessen the talent acquisition costs and support employee retention in the Company. Use of AI helps an HR professional to go for retention mechanism to strategically reduce employee attrition in the Company.

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